Quality Control Policies

Since its establishment in 1930, Sugatsune has been guided by one motto in particular, “A company’s prosperity depends on its ability to bring convenience to its customers.” The year 2010 marked our 80th anniversary. Our LAMP and ZweiL brands have obtained worldwide recognition for their outstanding quality. Sugatsune’s products and services have been widely recognized for their quality. This is the result of continuous effort to improve our design through rigorous testing and strict inspection.

This commitment to quality management was further cemented when Sugatsune Japan* obtained the ISO9001 certification in 1998. It has continued to maintain its certification.**

It goes without saying that Sugatsune as a company is also committed to complying with applicable legal regulations and standards.

*Registered areas: all Japanese offices excluding the West Distribution Center

**Scope: Design, development and production of Furniture Fittings, Building Hardware, Machinery Hardware, Electronic and Communication Equipment, Steel Furniture and Lobby Furnishings.

Sugatsune America obtained certifications for AS9120B and ISO 9001:2015 for the period of 6 October 2020 to 5 October 2023.